Terms of service

Plain summary — AI Ranking Pro provides evidence-reviewed AI visibility measurement, monitoring, and scoped implementation support. We can show what was observed, explain likely gaps, and recommend actions. We cannot promise that any search engine or AI answer engine will mention, cite, recommend, rank, or continue showing any brand.

Services

AI Ranking Pro may provide the following services, depending on your order:

• AI Visibility Snapshot. A fixed-scope diagnostic using defined prompts, competitors, surfaces, evidence captures, and headline findings.
• AI Visibility Monitoring. Recurring re-tests and reporting across agreed prompts, competitors, surfaces, citations, omissions, and source gaps.
• AI Visibility Sprint. Scoped advisory or implementation-support work based on observed evidence and agreed priorities.
• Workspace or dashboard access. Tools for viewing projects, reports, usage, billing, alerts, and related data where enabled.

Service scope, pricing, timelines, prompt counts, engine/surface coverage, deliverables, and review processes are defined in the applicable checkout, proposal, invoice, order form, or statement of work.

Orders & priority

If these terms conflict with a signed statement of work, order form, or other written agreement between you and AI Ranking Pro, the more specific written agreement controls for that engagement. If an order names a contracting entity, address, jurisdiction, or additional terms, those details apply to that order.

Customer data and responsibilities

You are responsible for ensuring that you have the right to provide the domains, brands, competitor names, prompts, source lists, contact details, account users, and other data you submit. You agree that information you provide is accurate enough for us to scope and deliver the services.

You retain ownership of information you provide. You grant us the rights needed to process that information, run agreed tests, create deliverables, operate the service, provide support, and meet legal obligations.

Acceptable use

You agree not to misuse the website, workspace, or deliverables. You must not:

• Use AI Ranking Pro to deceive users, impersonate others, or violate laws.
• Submit data you do not have permission to use.
• Attempt to reverse engineer, scrape, overload, or interfere with the service.
• Share credentials or bypass access controls.
• Use deliverables to make unsupported claims, hidden-content schemes, cloaking, spam, link buying, or other manipulative practices.
• Resell the service or deliverables as your own without written permission.

We may suspend or limit access if we reasonably believe use creates security, legal, operational, or reputational risk.

No ranking, citation, or inclusion guarantees

Competitor comparisons and evidence

Some services involve competitor names, comparison prompts, benchmark-style evidence, source reviews, or public-page analysis. You authorize us to use competitor names and publicly available information to the extent needed for the agreed work. We will not knowingly imply affiliation, sponsorship, or endorsement by competitors. Published comparison assets, if any, must follow our evidence, methodology, source, date-checked, limitation, and approval requirements.

Payments

• Fees, currency, billing schedule, taxes, and payment method are stated in the applicable order or checkout.
• Fixed-scope work may require payment before kickoff or report delivery.
• Recurring monitoring or workspace plans renew until cancelled according to the order.
• Late, failed, or disputed payments may pause delivery, access, or renewal.
• You are responsible for taxes, bank fees, and payment processor charges unless the order says otherwise.

Cancellation & refunds

• Snapshot and fixed-scope work: if work has not started, we may issue a full refund. Once work begins, fees are non-refundable except where required by law or agreed in writing.
• Monitoring: you may cancel future renewal cycles according to your order. We do not prorate a cycle already started unless required by law or agreed in writing.
• Sprints: cancellation terms are defined in the order or statement of work. Work already performed remains payable.

Intellectual property & deliverables

Subject to full payment, you may use the specific deliverables prepared for you for your internal business purposes. Unless an order says otherwise, you may also share final reports with your internal team, advisers, or implementation partners.

AI Ranking Pro retains ownership of its pre-existing materials, methodology, templates, software, workflows, prompts, scoring logic, know-how, and generalized learnings. We may reuse non-confidential ideas, methods, and anonymized patterns, but we will not disclose your confidential project details without permission.

Confidentiality

Each party will protect the other party’s non-public information using reasonable care and will use it only to perform or receive the services. Confidential information does not include information that is public, independently developed, already known without restriction, or lawfully received from another source. We may disclose confidential information where required by law after giving notice if legally permitted.

Third-party platforms

AI Ranking Pro may rely on or test third-party services, including AI answer engines, search engines, hosting, analytics, email, payment, and automation providers. Third-party services are governed by their own terms and may change, block, degrade, or remove features. We are not responsible for third-party platform decisions or availability.

Disclaimers

To the maximum extent permitted by law, the website, workspace, services, and deliverables are provided “as is” and “as available”. We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. Nothing in these terms excludes warranties or rights that cannot be excluded by law.

Limitation of liability

To the maximum extent permitted by law, AI Ranking Pro is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost profits; lost revenue; lost opportunities; lost goodwill; or business interruption. Our total liability for any claim is limited to the amount you paid to AI Ranking Pro for the specific engagement or service giving rise to the claim during the three months before the event. Nothing limits liability that cannot legally be limited.

Termination

You may stop using the website at any time. Either party may terminate an order if the other materially breaches and does not cure within a reasonable period after notice. We may suspend or terminate access immediately for security risk, unlawful use, non-payment, or conduct that may harm the service or others. Sections that by their nature should survive termination will survive, including payment obligations, confidentiality, IP, disclaimers, liability limits, and governing law.

Governing law

The governing law and forum are those stated in your order or statement of work. If no order identifies them, these terms are governed by the laws of AI Ranking Pro’s principal place of business, excluding conflict-of-law rules. Mandatory consumer or privacy rights may still apply where required by law.

Changes to these terms

We may update these terms as the service or legal requirements change. We will update the “Last updated” date and provide notice of material changes where required. Continued use of the service after changes take effect means you accept the updated terms.

Contact

Questions about these terms? Email [email protected] or use the contact form. See also our Privacy Policy and Cookie Policy.